In most organizations HR personnel together with the Senior Management are jointly responsible for creating all employee related initiatives. However the charge of properly communicating and executing the same remains primarily with HR, hence even if HR personnel are not directly responsible for an initiative going wrong, they definitely remain accountable for it. Many organizations have adopted various forms of Management by Objectives (MBO) where the focus is on goals or outcomes rather than just activities. Hence if an initiative does not materialize, it affects the entire HR department’s goal sheet. Since in such transparent systems there is no option to pass the blame to some other department or person, it is always a good idea to take the responsibility and come up with corrective and preventive measures to ensure that such incidents do not recur. To mend such problems, the following steps can be taken: 1. Do a ‘root cause’ analysis – the first step is always to find out why the ...